For those who want to understand the logic behind the steps of selling and how to win their customers through their unique way of being, without artificial speeches.
-the necessary steps for a sale process;
-effective methods of presenting services / products;
Motivation & Self-Motivation
The better we understand the working mechanisms of personal motivation, the more we can discover and enhance the inner force that generates results.
General training topics:
-human values in decision making
-decreasing the demotivating factors.
Conflict is not just about who wins and who loses. It's more about the power of empathy, understanding others and their perspectives.
From the training:
-aggressiveness vs. assertiveness;
-how to mediate conflict
The difference between manipulation and persuasion is not so small. In negotiation, we are talking more about the levers that lead to "win-win" results.
The key elements of this training are:
-the basic steps necessary for a negotiation process;
types of negotiation and negotiators
Among the certainties of life is "change". It is inherent. It's a fact of evolution. We can choose to resist or better understand what is happening, in order to adapt faster and in turn generate processes of change.
We discuss about
-emotional reactions to change
-adaptation to change;
-proactive vs. reactive.
Training of Trainers
Being a good trainer is not a genetic fact. It involves passion, then a lot of work and experience over time. If you want to enter the wonderful world of non-formal education as a facilitator of knowledge processes, here are the topics discussed in the training:
-the necessary steps for delivering a training
-methods and means used in courses;
-developing materials necessary for the training;
-feedback and follow-up
For those who want to make impactful presentations by enhancing their own style and learning effective techniques for delivering a strong message.
-the basic ingredients for a successful presentation
-communication skills with the audience
For those who want to win time through simple methods and adapted to their personal style. We identify and develop together the path to efficiency.
- methods of organization;
If someone does not understand us, it is 80% our responsibility to find the right ways to convey the message. The remaining 20% refers to the existence of the other's willingness to listen. Effective communication can also be seen logically, in terms of the processes behind healthy relationships. For a new world, full of meaning, we are talking about:
-types of communication;
-being assertive and empathetic
Creativity & Innovation
Creativity is not just for the artists. It can become accessible as long as there is motivation and work. The simplest and most eloquent definition is Creativity = 99% perspiration and 1% inspiration.
In the course, we explore as many creative techniques as possible, both individually and as a team, on real and existing problems for each participant or team.
When we talk about a team, 1 + 1 is rarely equal to 2. It can mean much more or even less. For those who want more than a team building and are interested in the ways in which high-performance teams work, we debate about:
-stages of team development
-the ingredients of efficient teams;
-feedback as growth instrument
-types of leaders and teams